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Frequently Asked Questions

How long is the order processing time?

5 business days

What if I receive a wrong item?

Should you receive a wrong Item, please contact us within 1 week and state your order number. items have to be unused, unopened and in their perfect original condition and packaging. Items must be returned with original proof of purchase in order to receive your replacement item. Notifications received after 7 days will not be entertained.

What kinds of payment methods do you accept?

1) Paypal 2) Fund transfer to POSB Savings 420-09173-7 and DBS Current 072-010490-0 Please drop us an email at wheremagicstarts@gmail.com if you would like to pay through fund transfer or ibanking

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