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Shipping & Returns

Shipping & Delivery

Domestic Shipping (for addresses in Singapore) Orders will be sent out within 10 -14 business days. Please allow up to 5 business days for order(s) to be processed. Delivery options:  1) Standard Delivery (Flat Rate: $3 FOR A LIMITED TIME ONLY!): Items will either be shipped via Singpost's normal postage or hand delivered at $3/trip 3) Free hand/registered delivery for orders worth $59 and above As our products are made to order and prepared fresh, there could be occasions where items may take longer than expected. Please bear with us as you unveil the natural and organic goodness of each product! International Shipping Delivery dates and prices varies among countries. Please check out to see the total amount. Should there be any customs fees and taxes involved with the purchases, it is solely the responsibility of the customer. We are not responsible for any lost, stolen or delayed packages.

Return Policy

As these are personal care products and made of natural and organic ingredients, all sales is final. Goods sold are non-refundable and non-exchangeable

Tracking your Order

Items will either be shipped via Singpost's registered postage or hand delivered. For hand delivery, correspondence would be through whatsapp.

Privacy Policy

What is Personal Data? “Personal data” refers to data about a person who can be identified (i) from that data, or (ii) from that data and other information to which The Magical Cloud has or is likely to have access to. What personal data does The Magical Cloud collect? We gather various sources of personal data of our users and customers. This includes data that has been obtained voluntarily by you or automatically through digital means. Data that is voluntarily provided. The Magical Cloud collects personal data that is voluntarily provided to us, be it through the site or channels (such as through email, telephone and other forms of communication). By purchasing from The Magical Cloud, you are required to provide personal data such as your full name, email address, address, country of residence, telephone number and other personal information, So as to access or use certain features of the site, data is sent automatically. The Magical Cloud collects data that is sent automatically by your web browser, computer, mobile or tablet device. This includes your IP address, the address of the web page you were visiting when you accessed our Site, date and time of your visit, and information about the device you are using The Right to amend this Policy The Magical Cloud reserves full rights to amend the prevailing Security & Privacy Policy at any time

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